With design issues like this I’d hope for something a bit longer than that, but it’s a start. Alas, this repair isn’t often a quick one (they have to take just about everything else out of the computer first) - so expect to be without your laptop for a few days.Īnd before you panic that your warranty is about to expire: Apple says these keyboard repairs will be covered from four years after your original purchase date, regardless of warranty status. They’ll examine it to make sure that it’s actually the keyboard’s fault (read: to make sure you didn’t spill a cup of juice on it or something), then either replace the affected key or swap out the whole board. To get the process started, you’ll have to take your affected laptop into an authorized service provider or an Apple retail store, or mail the whole thing in.
APPLE FIXING MACBOOKS FOR FREE PRO
APPLE FIXING MACBOOKS FOR FREE FOR FREE
Users that are experiencing any of the issues described above with their MacBook or MacBook Pro. If your 2018 MacBook Air isnt booting up Apple might now be able to fix it for free. Apple Identifies MacBook Air Fault, Will Fix for Free MacBook Air owners beware - your laptop may well be subject to Apples latest repair program, after internal documents.
According to this support page, they’re planning on refunding previous repair charges.Īpple says the following models are eligible: We are independent Apple repairs specialists that offer a variety of repairs for MacBooks, MacBook Pros, MacBook Airs, iMacs, iPhones, iPads, Mac Minis, and iMac Pro. Two years and a lawsuit later, Apple is officially acknowledging the issue with a free keyboard repair program.Īnd if you already paid Apple to fix your keyboard? Give them a call. If you’re an edu or business customer, then they may send you a temporary unit, but your rep would’ve communicated a contract for this. They may ship the old one back for data recovery, but it may not be repaired. Some keys had a tendency to get stuck in place others move freely, but simply don’t respond. If they can’t repair the 2017 model, they’ll give you a new model. It… hasn’t gone as well as they probably hoped.Ĭomplaints of failing keys quickly started popping up. Back in 2016, Apple redesigned the MacBook Pro’s keyboard.
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